Warranty Directory & RMA Assistance
Every product sold at Charmila Computers is covered by manufacturer warranty valid across India. Need help with a claim? Use our direct support directory or request RMA assistance below.
7 Days Replacement
In the rare event of Dead-on-Arrival (DOA) or shipping damage, we provide an immediate direct replacement from our warehouse within 7 days of delivery.
Pan-India Brand Centers
Carry your tax invoice to any authorized service center (ASUS, MSI, Gigabyte, Intel, AMD, Corsair) in any city in India for free hardware servicing or replacement.
Charmila RMA Concierge
Live outside metro cities or need our lab to diagnose the faulty component? Ship it to our central service bench and our team will coordinate the RMA for you.
Brand-Wise Official RMA Portals & Helplines
Toll-free customer care and service partner details.
| Brand | Warranty Period | Toll-Free Helpline | Authorized Service Partner | RMA Portal |
|---|---|---|---|---|
| Intel | 3 Years Limited Warranty | 1800 425 8838 | Kaizen Infoserve / Direct Intel India | supporttickets.intel.com |
| AMD | 3 Years Boxed Processor Warranty | 1800 425 6664 | Rashi Peripherals / Redington | amd.com/en/support/warranty |
| ASUS | 3 Years Motherboards & GPUs | 1800 209 0365 | F1 Info Solutions / ASUS Exclusive Centers | asus.com/in/support |
| MSI | 3 Years Component Warranty | 022 4912 5588 | Kaizen Infoserve Pan-India | in.msi.com/page/service-location |
| Gigabyte | 3 Years Brand Warranty | 1800 220 966 | Gigabyte Authorised RMA Hubs | gigabyte.com/in/Support |
| Corsair | 3 to 10 Years (RAM: Lifetime / SMPS: 5-10 Yrs) | 1800 425 5464 | Kaizen Infoserve | corsair.com/support |
| Western Digital | 3 to 5 Years Warranty | 1800 200 5789 | Flextronics / WD Direct Doorstep Pickup | support.wdc.com |
| Samsung | 5 Years SSD Warranty | 1800 407 267 864 | Samsung Authorized Service Centers | samsung.com/in/support |
Submit Charmila RMA Assistance Ticket
Our service lab will verify your serial number, test the hardware on our benchmark station, and manage the replacement process with the brand.